Over the last few years, pharmacies are taking a more active role in patient care. Now, not only are they trying to keep up with incoming prescription requests, but they’re also:
As a result, many independent pharmacies are finding it increasingly difficult to balance their growing to-do list with rising labor costs and staffing shortages. That’s why BestRx continues to expand its software capabilities, to help pharmacies save valuable time with efficient workflows. This way, they can accomplish more – even when they’re short staffed.
Here are three ways BestRx helps you achieve your pharmacy goals with time saving workflows:
Whether you’re down a staff member or you just want to cross an item off your to-do list, put your BestRx software to work. AutoProcess + NightTech can be enabled to work behind the scenes, moving refill requests through the fulfillment process – even after you’ve gone home for the day. In fact, this time-saving duo provides around-the-clock support by automatically:
This way, you can process multiple scripts at once through the day and can begin filling scripts the moment you walk in the next morning. Let BestRx work overtime - so you don’t have to.
Reducing the amount of time your staff spends on the phone can have a significant impact on your overall productivity. The BestRx Messaging Interface allows you to streamline your communication, using customizable email or text messages. These messages can be scheduled to go out automatically after certain actions are performed or can be sent manually when needed. The interface includes a variety of message types, including:
Plus, you can use the refill reminder and patient listing reports to easily identify which patients you need to follow up with and send a message right from those reports. The Messaging Interface benefits you and your patients by keeping them informed and checking another item off your to-do list.
With prescription requests coming in electronically, by phone, online and in person, sometimes a script gets lost in the shuffle. Using the Promise Time feature in BestRx, pharmacies can ensure scripts are ready when the customer arrives to pick them up. Promise Time makes it easy to manage and prioritize incoming prescription requests by:
Plus, Promise Time information can be easily applied to multiple scripts for the same patient automatically. This way, all pending scripts will be ready for pickup at the same time. Not only does this help you work more efficiently, but it prevents patients from making multiple trips as well.
These are just a few of the ways BestRx can streamline your pharmacy in the year ahead. To learn more about all of our time-saving workflows, request a free demo!