
As 2025 comes to a close, we sat down with Hemal Desai, former President of BestRx, now SVP of Community Pharmacy at RedSail Technologies to discuss this year's wins, challenges, and the exciting year to come.
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Ask any independent pharmacist why they went into the industry—and more importantly, why they’ve stayed—and they’ll likely give you the same answer: the patients.For all the niche medication knowledge, clinical skills, and business savvy pharmacists bring to the table, one thing comes up again and again: the most rewarding part of the job is caring for the people in your community. Depending on your patient base, you might serve hundreds—if not thousands—of people every week. And with that volume, it’s not always easy to keep up, let alone maintain the personal connection that independent pharmacies are known for.
View Full PostDispensing is every pharmacy’s bread and butter—but that doesn’t mean it has to take up your entire day. As more pharmacies expand into clinical care, they’re learning to juggle new opportunities with the same day-to-day tasks they’ve been used to handling for years. It’s no wonder that now time seems short. With the right tools in place, dispensing can be easy, efficient, and just another to-do rather than an entire day of work.
View Full PostThe inner workings of pharmacy software mirror the inner workings of a pharmacy: they’re complex. Pharmacies navigate through a flock of vendors touting various products and platforms with accompanying APIs to find the most complimentary solutions for them.
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Connect 2025, the RedSail Technologies User Conference, has officially wrapped! For the first time, BestRx customers joined together with all RedSail Technologies brands (PioneerRx, NRx, PrimeCare, and more) to master their current technology, explore new features/enhancements, and learn more about the latest trends within the industry.
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Community pharmacists want to serve patients, not turn them away. But when it comes to pricing prescriptions for cash-pay patients, finding the right balance between affordability and sustainability can be difficult to manage and take away valuable time from providing patient care.
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Trade show season is almost here, and we’re excited to connect with you! Whether you're dropping by to say hello, looking for expert answers to your software questions, or eager to explore our newest features, we’d love to meet you and your pharmacy team.
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While patient care is at the heart of every pharmacy, running a successful business also requires tackling tricky behind-the-scenes tasks, like claims processing. Each time you fill a script and submit a claim, you’re under pressure to ensure each submission is accurate, compliant, and processed quickly. For many pharmacists, this process can feel like a tangled web of paperwork, deadlines, and hurdles.
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Achieving full DSCSA compliance doesn’t have to drive you mad, with BestRx by your side, you’re supported every step of the way. We understand there’s a lot of information out there surrounding the compliance requirements and we want to ensure we make this process as easy as possible for you and your pharmacy.
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Tackle busy seasons effortlessly with BestRx’s new Forms & Scheduler tool. Whether it’s cold and flu season or back-to-school vaccinations, pharmacies often face a surge in activity. Managing appointment requests, scheduling, and administering vaccines or point-of-care testing can quickly become overwhelming.
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Feeling the madness of March? A trip to Texas might be just what you need. For the first time ever, BestRx is thrilled to participate in RedSail’s Connect 2025 User Conference.
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Most pharmacies say serving their patients is their top priority. However, without the right tools and actions in place, their words may fall flat. Fortunately, BestRx can help pharmacies demonstrate their commitment to providing exceptional patient care.
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Nowadays, most pharmacies have shifted to electronic workflows, from accepting e-prescriptions to electronic claims submissions. However, digitalizing the basic steps in your pharmacy's workflow is just the beginning. To ensure you're operating as efficiently as possible, it's important to implement some advanced software features as well.
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