Advanced Software Tricks to Treat Your Pharmacy

Posted on Sep 24, 2024

As a busy independent pharmacy, you rely heavily on technology and automation to keep your business running smoothly. That’s why selecting the right pharmacy management system – and utilizing it to its fullest potential – is critical to your success. Here are some of our advanced software tricks you can use to treat your pharmacy to better efficiency this fall:

Custom Queues + Triggers

BestRx understands that no two pharmacies operate the same, which is why our software is packed with customizable options. That way you can configure the system to adapt to the way you prefer to work, not the other way around. Not only can you adjust your notification bar and dashboard to display the information that’s most important to you, but custom queues and workflow triggers can also be enabled. Both enable you to better organize prescriptions and automate certain steps in the fulfillment process.

IOU Capabilities

When you don’t have enough medication to fill a prescription, you don’t have to send the patient away empty handed. Instead, BestRx has a helpful IOU feature that helps you keep track of what’s been dispensed so far and the amount still owed to the patient. When using the feature, the system also displays the prescription details and any patient payment that has been made as well.

Promise Time

With prescriptions coming in from multiple sources, from IVR systems and faxes to online and other electronic submissions, it can quickly become difficult to manage. That’s where our Promise Time feature comes in handy, helping you to better organize and prioritize all your incoming requests. It enables you to set a specific date and time when a prescription is needed during the initial intake. You can even flag which prescriptions are for patients who are waiting at your pharmacy. That way, you can ensure each script is ready when it’s needed.

Scheduled Reporting

To ensure you’re operating as efficiently and profitably as possible, it’s important to keep up with operational reports. However, with a seemingly never-ending to-do list, you may not always remember to run your reports consistently. Thankfully, with BestRx’s Scheduled Reporting you don’t have to! Instead, just select the reports you want to view and indicate how often you’d like to view them. Then, the system does the rest for you, automatically generating reports and delivering them to the email inbox of your choosing.

Verification Alerts

For most pharmacies, prescription accuracy and patient safety are top of mind. That’s why it’s important to ensure scripts are thoroughly checked before they’re dispensed to the patient. Despite your best intentions, when your pharmacy is busy, sometimes these vital checkpoints get skipped. Enabling verification alerts in your software prevents this from happening, automatically reminding staff to double-check prescriptions at certain points in the fulfillment process. This includes during the initial intake, before it’s filled and finally, before it’s given to the patient.

Bonus Tip: Using Auto Process + NightTech can be used to automate several steps in your refill fulfillment process, including verifying scripts, submitting claims to payors and printing labels – during and after your normal business hours.

Request a free demo and discover all the features, integrations and advanced tricks BestRx has to offer.