5 Ways to Show Your Pharmacy Software Some Love
Posted on Jan 27, 2025
Your pharmacy management software plays a vital role in your store’s success. This is largely because it takes over several repetitive, time-consuming tasks, enabling you to operate more efficiently. However, expediting the fulfillment process also leads to increased patient satisfaction as well. That’s why pharmacies tend to take their time selecting a software provider that best fits their needs. After you’ve been using it for a while though, you may begin taking for granted all the ways it supports your business.
Here are 5 ways you can show your pharmacy software some love – whether you just implemented it, or have been using it for years:
1. Post a Review
You can share feedback about your experience on BestRx’s Google business profile, or a software review site like G2 or Capterra. Not only is this information helpful in identifying what’s working well and ways we can continue to enhance our software, but it also provides valuable insight for other pharmacy owners as well. In fact, studies have shown that consumer reviews influence someone else’s purchase decision. So, if you’re happy with your pharmacy software, be sure to let us and your peers know!
2. Refer a Colleague
One of the biggest compliments you can give any business is a referral. Recommending BestRx to a friend indicates that not only do you enjoy your software – but you believe in it enough to stand behind it as well. As a result, a personal referral from a trusted source holds even more weight than online reviews. Referring other pharmacy owners to BestRx is a great way to show you appreciate the overall functionality, affordability, and reliability we provide. We’d encourage you to pass along our demo link to any of your peers who are in the market for a new software system.
3. Express Your Gratitude
If you have a great experience with one of our team members, let us know! We are extremely proud of our industry-leading customer service and always strive to go above and beyond for our customers. To ensure we continue to exceed your expectations, we’d love to hear about your interactions with our team. Feel free to shoot us an email or call us at 877-777-5758. Afterall, a few kind words can go a long way, and everyone enjoys a nice pat on the back for their efforts.
4. Complete Customer Surveys
We send our customers a variety of surveys throughout the year to check in and see how we’re doing. While we know you’re busy, taking a few minutes to complete these surveys is extremely beneficial. Not only does it provide us with real-time feedback we can use to improve, but it ultimately leads to more user-friendly, robust software and better support for you. Typically, we send a new customer survey to pharmacies once they’ve completed the onboarding process, as well as an annual satisfaction survey for all our customers. Plus, we often offer incentives, including gift cards and raffles for completing our survey as well. Keep an eye on your inbox and let your opinions be heard.
5. Check In at a Tradeshow
BestRx participates in a variety of national and regional tradeshows throughout the year. If you see us at an industry event, be sure to swing by our booth and say hi. We’d love the opportunity to meet you in person and share some of the latest tools and integrations available in our software. In fact, this year we’ll be participating in the Connect 2025 User Conference for the first time ever! Join us in Grapevine, Texas June 5-8 for a unique, hands-on opportunity to dive deeper into BestRx’s capabilities and discover ways to grow your business and enhance patient care.
Your pharmacy software works hard for your store each day, so be sure to show your appreciation in one (or more) of these ways.
Not using BestRx’s award-winning pharmacy software yet? Request a free demo and discover why our system consistently receives some of the highest customer satisfaction scores in the industry.