Express Your Gratitude with These Pharmacy Software Features

Posted on Oct 29, 2024

The fall is the perfect time to reflect on things you’re thankful for – both personally and professionally. This includes finding ways to let your pharmacy patients know how much you appreciate their business. Luckily, there are ways you can leverage your BestRx software to do just that! Easily express your gratitude year-round with these pharmacy software features:

Loyalty Rewards

One of the best ways to thank your loyal customers is with a purchase-based rewards program. Not only does this add value to the items they’re already buying, but it incentivizes repeat business in the future as well. Understanding the tremendous value this provides both your pharmacy and its customers, BestRx built a customizable Loyalty Program into its pharmacy management software. That way, it’s easy for pharmacies to track qualified sales and reward their loyal customers.

Electronic Messaging

BestRx’s Messaging Interface makes it easy to communicate with your customers throughout the year, by sending a variety of email and text messages. In fact, it can be used for more than refill and pick up reminders. The Messaging Interface also includes welcome and birthday messages, and the ability to create customizable messages for all or specific patients as well. This way, you can keep patients informed about their prescriptions and let them know you’re thinking about them and appreciate their business, all in just a few clicks!

Promise Time

Being mindful of your patient’s valuable time is another way to show your appreciation. An easy way to demonstrate this is by ensuring that their prescriptions are ready when they’re needed. This is where the Promise Time feature comes in handy, helping you keep track of and prioritize all your incoming requests. Not only can you assign the date and time a prescription needs to be ready, but you can flag scripts for patients who are currently waiting at your store as well.

Your Local Pharmacy

Providing patients with convenient ways to manage their prescriptions is another great way to show patients you care. Nowadays, consumers want to be able to connect with retailers online, and often outside of normal business hours. However, not all pharmacies have the time and resources to build virtual access to their store. Fortunately, with BestRx you don’t have to. The Your Local Pharmacy patient app links to your BestRx software, enabling patients to securely submit prescription requests and other messages to your store from their computer or mobile device. Plus, the app also allows patients to easily check prescription status and manage prescription requests for their family members as well. The Your Local Pharmacy app provides convenient, online access to your store without requiring additional time and resources.